Sport 8888 Privacy Policy — Data Protection for Malaysian Users

This Privacy Policy ("Policy") is published by Sport 8888 ("we", "Platform") and applies to all individuals who register, visit, or use our online sports betting and casino platform at sport8888.my, including the mobile app and all related services.

We understand that your personal data is a trust you place in us. Every piece of information you share with Sport 8888 — from your name to your betting history — is handled to the highest standards of security and confidentiality.

This Privacy Policy clearly and transparently explains:

• Types of personal data we collect from you
• The purpose and manner in which we use that data
• Parties with whom we may share your data (and the conditions that apply)
• Security measures we take to protect your data
• Your rights regarding your personal data

By using the Sport 8888 platform, you agree to the collection, use and disclosure of your personal data as described in this Privacy Policy.

Sport 8888 collects your personal data through several means — directly when you register or interact with the platform, and automatically through standard tracking technologies. Below are the categories of data we collect:

Sport 8888 uses the personal data it collects solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your Sport 8888 account, including identity verification, password recovery and profile updates.
• Transaction Processing: Processes MYR deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, and manages withdrawals to your Malaysian bank account.
• Service Delivery: Gives you access to all games and betting options on Sport 8888, including Malaysia Super League football betting, badminton, Live Casino baccarat, poker, roulette, and slots.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multiple account abuse, and other security threats that could compromise the platform or other members.
• Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA 2010 and anti-money laundering (AML) regulations.
• Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to Sport 8888 members.
• Platform Improvements: Analysing usage patterns to improve the user experience, introduce new features, and optimise platform performance.
• Marketing Communications: Sending promotional content, bonus offers and platform updates — only if you have given consent to receive such communications.

Sport 8888 will not use your data for any purpose beyond those stated above without first obtaining your additional consent.

Sport 8888 does not sell your personal data to any third party. However, there are limited circumstances where we need to share your data with certain parties to ensure the platform operates properly and remains legally compliant:

• Payment Processors: We share the necessary transaction details with payment gateway providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and banks supporting FPX (Maybank2u, CIMB Clicks) solely for the purpose of processing your financial transactions.
• Technology Service Providers: We work with trusted third-party service providers for hosting, analytics, customer support and cybersecurity. All parties are bound by strict confidentiality agreements.
• Legal Authority: We may be required to disclose your data if mandated by a court order, police investigation, or official request from a relevant Malaysian authority.
• Identity Verification (KYC) Provider: For the account verification process, we use third-party KYC services that comply with international data security standards.

Protecting your personal data is an absolute priority for Sport 8888. We implement multiple layers of technical and organisational security to safeguard your information against unauthorised access, loss, or misuse:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and Sport 8888 servers is encrypted using industry-standard protocols.
• Two-Factor Authentication (2FA): We offer 2FA for all Sport 8888 accounts as an added layer of security during login.
• 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.
• Internal Access Controls: Only authorised Sport 8888 staff may access member data, and every access is logged for audit purposes.
• Regular Security Testing: We conduct regular penetration testing and security audits carried out by independent cybersecurity experts.
• Data Backup: Your data is automatically backed up and stored in a secure, separate location to ensure availability under all circumstances.

While Sport 8888 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to take personal precautions as well — such as using a strong password and never sharing your Sport 8888 account login details.

Sport 8888 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance Cookies: Collects information about how you use the Sport 8888 platform to help us improve site speed and usability.
• Functional Cookies: Saves your preferences — such as your chosen language and display settings — for a more personalised experience.
• Analytics Cookies: Helping us understand aggregate usage patterns (without identifying individuals) for platform improvement purposes.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some features on the Sport 8888 platform.

Sport 8888 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law:

• Active Account Data: Retained for the duration your account remains active on Sport 8888, plus a 7-year period following account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and AML legal requirements.
• Communication Logs: Support chat records and emails are retained for 3 years for dispute resolution purposes.
• Cookie & Analytics Data: This data typically expires within 13 months from the date of collection.

Once the retention period expires, or upon your request for data deletion (subject to legal requirements), Sport 8888 will securely and permanently delete or anonymise your data across all our systems.

The Sport 8888 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or store any personal data from minors.

Should we discover that personal data belonging to someone under 18 has been collected inadvertently, we will promptly take the following steps:

• Suspending the relevant account immediately and without notice
• Deleting all associated personal data from our systems
• Returning any outstanding financial balance through the appropriate process

If you become aware that a minor has registered a Sport 8888 account, please contact us immediately at support@sport8888.my so we can take immediate action.

Sport 8888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or updates to the services we offer.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying a notice on the Sport 8888 homepage for a minimum of 7 days
• Sending an email notification to your registered address if the changes are material

Your continued use of the Sport 8888 platform following the publication of any amendments will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions or concerns, or wish to exercise any of your rights under this Privacy Policy, please contact Sport 8888's Data Protection Officer through the following channels:

• Privacy Email: privacy@sport8888.my
• General Support: support@sport8888.my
• Live Chat: Available 24/7 on the Sport 8888 platform
• FAQ: Visit the page FAQ us for an immediate response

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex data access or deletion requests, processing may take up to 14 business days.